1. Refund Policy
Adspilot offers a refund policy designed to address specific situations related to the rental of TV slots for advertising purposes. Refund eligibility is subject to the following conditions:
- Technical Issues: In the event of technical issues or errors on our platform that result in the failure to broadcast your ad during the rented TV slot, you may be eligible for a refund.
- Service Disruptions: If there is a significant service disruption that affects the broadcast of your ad during the rented TV slot, we may consider refunds for the affected period.
- Cancellation of Services: If you choose to cancel your TV slot rental or advertising services, refunds may be issued based on the terms of your subscription agreement.
2. Requesting a Refund
To initiate a refund request, please contact our customer support team at [adspilot.com@gmail.com]. Provide detailed information about the issue, including relevant timestamps, and any supporting documentation. We will review your request promptly and respond accordingly.
3. Return Policy
Given the nature of our services, which involve the rental of TV slots for a specific time frame, physical returns are not applicable. Please refer to the refund policy for procedures related to ad broadcast issues.
4. Modification of Services
Adspilot reserves the right to modify, suspend, or discontinue any aspect of our services, including refund policies, at our discretion. Any changes will be communicated through our website or directly to users.
